Privacy Policy

This Privacy Policy explains how FlixFox collects, uses and protects personal data when you visit the official FlixFox website or use the FlixFox app. It is written in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 of India. By using the website or the app, you agree to the practices described here.

Information We Collect on the Website

When you visit our website, we may automatically receive basic technical information such as your IP address, browser type, device type, operating system, pages visited, time spent on each page and the website that referred you. We may use cookies and anonymous analytics tools to understand how visitors use the website and to improve it. You can block or delete cookies through your browser settings at any time.

Information We Collect in the App

Device Information

We collect information such as device model, operating system version, app version, language settings, network type, device identifiers and crash logs. This helps us keep the app stable and compatible with your device.

Account Information

FlixFox can be used without registration. If you choose to create an account, the information we receive depends on how you sign up. If you register with your mobile number, we collect your phone number. If you sign up with a third-party account, we receive the basic profile information that the third-party service shares with us, such as your name, profile picture or account identifier.

Browsing and Viewing Activity

We collect information such as titles you search for, browse and watch, watch progress, downloads and viewing preferences. We use this to resume playback, keep your watch history and recommend movies and shows that match your interests.

How We Use Your Information

We use the information described above to provide and operate the website and the app, personalise recommendations, fix bugs and improve performance, protect our services against misuse and fraud, respond to your support requests and comply with legal obligations.

Sharing of Information

We do not sell your personal data. We may share limited information with trusted service providers who help us with hosting, analytics and technical support, and only for those purposes. We may also disclose information when required by law, court order or a government authority in India.

Data Retention and Security

We keep personal data only for as long as it is needed for the purposes described in this policy or as required by law. We use reasonable technical and organisational safeguards to protect your data. However, no method of transmission or storage is completely secure.

Your Rights

Under Indian law, you may request access to a summary of your personal data, ask us to correct or update it, ask us to erase it, withdraw your consent, nominate another person to exercise your rights and raise a grievance with us. If you have an account, you can also stop using it and request its deletion at any time.

Children's Privacy

If you are under 18 years of age, you may use the app only with the consent and supervision of a parent or lawful guardian. We do not knowingly carry out tracking, behavioural monitoring or targeted advertising directed at children. A parent or guardian who believes a child has shared personal data without consent may contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the website or the app means you accept the updated policy.

Contact Us

For privacy questions, requests or grievances, please contact our customer support team through the official FlixFox website.